Privacy policy
This policy governs how we collect and handle your data when you use our website and advisory services.
Our commitment to your privacy
THS Automotive Consulting is a DBA ("doing business as") of HailScanPros LLC. Your privacy is not a commodity. It is a responsibility we carry seriously. THS Automotive Consulting collects only what is necessary to serve you and nothing more. We do not sell personal information. We do not trade it. We protect it with the same rigor we apply to advising on a catastrophic loss.
Information we collect
We gather information you provide directly. This includes your name, business email, phone number, company name, and details about your loss when you submit an assessment request through our site. We also collect standard web server data. Your IP address, browser type, and pages visited come to us automatically. This is the quiet data of the internet. It helps us understand how our site performs.
How we use your information
The information you give us has one purpose. We use it to respond to your inquiry and to deliver the advisory services you requested. We may also use your contact details to send relevant updates about catastrophic event response or changes to our services. You can opt out of those communications at any time. A simple request is all it takes.
SMS Opt-In and Consent
When you submit our contact form, you may choose to receive text messages from THS Automotive Consulting (a DBA of HailScanPros LLC) at the phone number you provide. Consent is collected through two separate checkboxes, each unchecked by default: one to receive transactional messages about your claims consulting inquiry, such as scheduling, follow-ups, and status updates, and one to receive marketing and nurture messages about our services.
Neither checkbox is required to submit the form or to work with us. Message frequency varies, and message and data rates may apply.
Cookies and tracking technologies
Our site uses cookies. Small files placed on your device that remember your preferences. They help the site work. They tell us which pages are useful and which are not. You can disable cookies in your browser. The site will still function. Some features may simply be less convenient.
Third-party services
We use trusted third-party services for website analytics and hosting. These providers may have access to technical data like your IP address under strict confidentiality agreements. They process data on our instructions. They do not use it for their own purposes. We do not integrate advertising networks or tracking platforms that build profiles on our visitors. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data security
We apply reasonable administrative, technical, and physical safeguards to protect your information. The internet offers no absolute guarantees. A breach is always possible despite every precaution. If a breach occurs that affects your personal data, we will notify you promptly and in accordance with applicable law.
Your rights over your data
You have the right to know what personal information we hold about you. You have the right to ask us to correct it or delete it. You have the right to request a copy of your data in a portable format. To exercise any of these rights, contact us using the information below. We will respond within the timeframe required by law.
Changes to this policy
We may update this privacy policy from time to time. When we do, the revised date will appear at the top of this page. We encourage you to review it periodically. Continued use of the site after changes means you accept the updated policy.
Contact us
For questions about this privacy policy or to exercise your data rights, reach out to our team. You can find our contact details on the Contact section of our homepage. You may also email us directly at advisory@thsautomotiveconsulting.com. We will address your inquiry with the directness and professionalism our firm was built on.